Farmers RECC was recently recognized by Touchstone Energy® as a member cooperative that received one of the top 5 American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the fourth quarter of 2025. In Q4 (2025), Farmers RECC received an ACSI score of 92 on a 100-point scale.1 Farmers RECC’s score is higher when compared to publicly measured cooperative utility scores reported in the syndicated 2025 ACSI Energy Utility Study and places Farmers RECC 18 points higher than the average investor-owned utility score of 74, 17 points higher than the average municipal utility score of 75, as well as 16 
points higher than the average cooperative utility score of 76.

Farmers RECC is a not-for-profit electric cooperative, serving more than 27,000 services across eleven Kentucky counties, with a mission to provide reliable, competitively priced energy that will enhance the quality of life for our member-owners and communities

1 Compared to publicly measured energy utilities in the ACSI® survey of customers rating their own energy utility. Results based on data provided by Farmers RECC collected between September 1st – September 30th, 2025. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org