We'll Work With You
To help our members during the COVID-19 pandemic, Farmers RECC temporarily suspended service disconnections due to nonpayment of bills. As of October 20, 2020, Farmers RECC will resume normal payment terms and conditions for accounts with a past due balance.
We understand members may be facing financial difficulties because of COVID-19 and we want to work with our members to bring their accounts current. During this unprecedented time, we know our members may be facing financial challenges. We encourage members to please contact us as soon as possible if they are unable to pay their bills.
It is extremely important for members to contact us at 270-651-2191 prior to the October 20, 2020 date to make payment arrangements. Members should call us at 270-651-2191 ext. 1871 to speak with a Member Service Representative during normal business hours of 7:30AM – 4:30PM at 270-651-2191 to discuss payment options. The following payment arrangements are being made available to members. We’re here to help.
If you are having trouble paying your bill, contact your local Community Action agency to see if you qualify for LIHEAP assistance.
Barren County: 270-651-8171
Hart County: 270-524-0224
Metcalfe County: 270-432-4006